
Heineken Direct Homepage
INTRO
TIMELINE: 2 MONTHS. MATERIALS: STICKY NOTES, PEN, PAPER, OMNIGRAFFLE, SKETCH, INVISON, ILLUSTRATOR. TEAM SIZE: 1 UX/UI DESIGNER.
UX Techniques Used: Customer Journey Mapping, Site Map, User Flows, Wireframing, Prototyping, UI Design.
BRIEF
To provide UX and UI for the My Account section of the Wren Kitchens website.
With over 90 showrooms Wren are the UK's number one kitchen retailer. Wren had an ambition to join up the experience their dedicated in-store teams give their customers throughout their kitchen buying process process on the website. The My Account area has a pivotal role in the purchase journey and is where customers can configure their kitchen, have two-way communication with their kitchen designer, view 3D models of their kitchen and see the status of their order.






